THE TEAM
- Tim Coates
- General Manager
- Shirley Elliot
- Customer Services Representative for Canada, California & South Africa
- Ann Enticknap
- Customer Services Supervisor, New Zealand, Australia and the Far East
- Tim Fowler
- Buyer
- Carol Gallacher
- Customer and Publisher Services Manager
- Customer Service Representative East Coast America and the UK
- Henri Groschene
- Customer Services Representative Western Europe and Middle East
- Sarah Halloran
- Head Bibliographer
- Shirley Hodge
- Account Supervisor
- Giles Horton
- Operations Manager
- Santo Patene
- Customer Services Representative Western Europe & Middle East
- Christina Rawlins
- Publisher Services
- David H. Smith
- Sales Manager Western Europe and The Middle East
- Ian Whale
- Standing Orders
Ann Enticknap
Customer Services Supervisor, New Zealand, Australia and the Far East
With 14 years in the service industry and 9 years with the library supply company Stevens & Brown, Ann brings a wealth of experience to the Customer Services team. Having joined in 1999, Ann was promoted to Customer Services Supervisor in 2001. With an informal and friendly style, Ann keeps in regular contact with her customers, updating them on all the latest developments at Lindsay and Croft. Ann’s ‘territory’ is the USA, New Zealand and Australia.
