CUSTOMER SERVICES
Tel: +44 (0)1483 425 222
US Toll-free: 866 622 4984
The Lindsay and Croft mission has always been to provide exceptional service to our customers. For Customer Services this means regular contact and individual attention for each and every customer, however large or small the account.
Dealing with any customer-related issues, Lindsay and Croft's experienced team aim to make ordering and receiving books as simple as possible. Inevitably things may go wrong from time-to-time, but we pride ourselves in resolving any issues quickly and efficiently to minimise disruption to our customers.
This level of service ensures our customers can order any book, confident it will arrive in good time and good condition.
The customer services team
| Name / Profile | Title | |
| Tim Coates | General Manager | tcoates@ybp.com |
| Shirley Elliot | Customer Services Representative for Canada, California & South Africa | selliott@ybp.com |
| Ann Enticknap | Customer Services Supervisor, New Zealand, Australia and the Far East | aenticknap@ybp.com |
| Carol Gallacher | Customer and Publisher Services Manager Customer Service Representative East Coast America and the UK |
cgallacher@ybp.com |
| Henri Groschene | Customer Services Representative Western Europe and Middle East | HGroschene@ybp.com |
| Shirley Hodge | Account Supervisor | shodge@ybp.com |
| Santo Patane | Customer Services Representative Western Europe & Middle East | spatane@ybp.com |
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